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§ Private Profile · Canton, MA, USA
AI-powered virtual medical practice offering on-demand medical advice via messaging for patients, focused on virtual primary and urgent care.
Counsel Health is a New York-based AI-powered virtual medical practice that provides on-demand healthcare advice through asynchronous messaging by combining board-certified physicians with medical-grade artificial intelligence. The subscription-based platform partners directly with health plans and medical providers to deliver urgent care guidance, second opinions, and complex medical answers to tens of thousands of patients across multiple states. By utilizing a proprietary clinician cockpit to streamline workflows, the company enables a single physician to effectively manage over 25,000 patients, a substantial increase from the traditional primary care panel size. The enterprise has secured $36 million in total venture capital financing, comprising an $11 million seed round and an oversubscribed $25 million Series A round backed by institutional investors including Andreessen Horowitz, Google Ventures, Floodgate, and Pear VC. Counsel Health was founded in 2023 by Dr. Muthu Alagappan.
Counsel Health has raised $36.0M across 2 funding rounds.
Counsel Health has raised $36.0M in total across 2 funding rounds.
Counsel Health has raised $36.0M across 2 funding rounds. Most recently, it raised $25.0M Series A in October 2025.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Oct 1, 2025 | $25M Series A | GV, Julie YOO | Andreessen Horowitz, Kleiner Perkins, OAK HC/FT, Open AI Startup Fund, Pear VC | Announced |
| Oct 1, 2024 | $11M Seed | Julie YOO | Andreessen Horowitz, Kleiner Perkins, OAK HC/FT, Open AI Startup Fund, Pear VC, Nancy Chou, Floodgate | Announced |
Counsel Health has raised $36.0M in total across 2 funding rounds.
Counsel Health's investors include GV, Julie Yoo, Andreessen Horowitz, Kleiner Perkins, Oak HC/FT, Open AI Startup Fund, Pear VC, Nancy Chou, Floodgate.
Counsel Health is a technology company building an AI-native virtual medical practice that delivers asynchronous, messaging-based care, combining medical-grade AI with board-certified physicians for unlimited, on-demand access.[1][2][3] It serves employers, health plans, and consumers by solving healthcare access problems—offering instant guidance on symptoms, prescriptions, test results, and proactive health management without appointments, insurance needs, or waiting rooms, at $29/visit or unlimited plans.[1][2][4] The platform resolves 96% of issues on-site with 4.85/5 satisfaction and $381 annual savings per engaged member, enabling physicians to handle 25,000+ patients versus 1,500 traditionally through AI-augmented workflows.[2]
Founded by Dr. Muthu Alagappan, a Stanford-trained physician (BS/MD), former AI researcher, Attending Physician at Massachusetts General Hospital and UCSF, and Chief Medical Officer at Notable Health, Counsel Health emerged from his decade at the AI-medicine intersection to address care access barriers.[2][6] The idea crystallized during the company's rapid growth: in two years, it evolved from seed stage (led by Andreessen Horowitz) to a $25M Series A, proving AI-human synthesis for scalable care amid healthcare's access crisis.[2][6][8] Early traction came from enterprise partners like forward-thinking employers and health plans, with pivotal moments including building a custom EHR for asynchronous workflows and achieving high NPS (76) through clinician-engineer collaboration.[2][3][5]
Counsel Health rides the AI-enabled healthcare abundance trend, reimagining care delivery from scarce, synchronous models to always-on, scalable async platforms amid clinician shortages and rising demand.[2][6] Timing aligns with maturing medical AI, post-pandemic telehealth shifts, and payer compliance needs, amplified by market forces like enterprise adoption for employee benefits and emerging payment rails.[1][2][6] It influences the ecosystem by pioneering "AI-native" workflows—doctors/engineers co-building, in-house staffing for quality, and flipping video norms to messaging—setting standards for hybrid intelligence that multiplies clinical capacity without replacing physicians.[3][5][6]
Counsel Health is positioned to expand its "perfect doctor" vision—unlimited, personalized guidance at compute-scale costs—via deeper enterprise embeds, consumer growth post-chatbot launch, and technical advances in AI oversight.[2][6][8] Trends like bespoke EHRs, payer integrations, and AI compliance will accelerate scaling, potentially evolving influence from niche virtual group to foundational "clinical front door" for health systems. As AI matures, expect broader adoption unlocking abundance, tying back to its core promise: seamless, physician-led care anytime, anywhere.[1][2][6]