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Key people at Convey Inc.
Convey Inc was founded in 1997 by Rob Taylor (Co-Founder & CEO).
Based in Austin, Texas, Convey Inc develops a software-as-a-service delivery experience management platform that provides real-time visibility and analytics to optimize last-mile logistics for retail brands. The company's enterprise software enables supply chain and customer experience leaders to track order fulfillment, manage post-purchase communications, proactively resolve transit exceptions, and reduce overall operational costs. Prior to its strategic acquisition, the organization scaled its operations to a workforce of approximately 100 employees while securing enterprise contracts with major retail customers such as Neiman Marcus, Jet.com, and Eddie Bauer. The logistics technology firm attracted early venture capital backing from institutional investors including Silverton Partners, Techstars Venture Group, and RPM Ventures before being acquired by project44 for $255 million in September 2021. Convey Inc was founded in 2013 by Carson Krieg, Jenny Bebout, Dan Bebout, and Rob Taylor.
Convey Inc was founded in 1997 by Rob Taylor (Co-Founder & CEO).
Key people at Convey Inc.
Convey Inc. (Emeryville, CA) is a full-service communications and marketing firm specializing in public engagement for infrastructure and environmental projects. It serves sectors like transportation, water resources, flood control, and construction by creating compelling content, user-centric websites, strategic communication plans, and stakeholder engagement campaigns that enhance public understanding and build project consensus.[2][3][5] With approximately 21 employees and $8.9 million in revenue, the firm employs behavioral science to measure results and drive effective outreach, focusing on initiatives that improve the environment and quality of life.[3]
A separate entity, Convey (Denver, CO, formerly Message Broadcast), builds intelligent workflow software for customer journeys in utilities and highly regulated industries. It streamlines regulatory compliance, operational efficiency, and customer engagement through proactive, scalable solutions, targeting utilities while expanding to adjacent markets.[1]
The Emeryville-based Convey Inc. was founded in 1997 and has operated for over two decades, delivering communications and engagement campaigns primarily in infrastructure sectors.[3][5] Little public detail exists on specific founders, but Sybil Hatch serves as President, leading efforts in public relations and marketing services.[3] The firm has maintained a steady focus on environmental and quality-of-life projects without noted pivots.
Convey (Denver) originated as Message Broadcast in 1997, evolving into a leader in customer engagement for regulated industries. In May 2025, it rebranded to Convey, reflecting its shift toward intelligent workflows that transform customer experiences amid changing compliance and customer demands.[1]
Convey Inc. (Emeryville) rides the trend of public-private partnerships in infrastructure, where transparent communication is critical amid rising scrutiny on environmental projects. Timing aligns with U.S. investments in resilient infrastructure (e.g., water and transportation), where market forces like regulatory pressures and community opposition favor firms skilled in behavioral outreach to accelerate approvals and adoption.[2][3][5] It influences the ecosystem by bridging technical projects with public buy-in, enabling smoother deployment of tech-enabled infrastructure.
Convey (Denver) capitalizes on digital transformation in regulated sectors, particularly utilities facing electrification and compliance burdens. Its workflow tools address market forces like increasing customer expectations for personalized, compliant interactions, positioning it to shape how AI-driven automation integrates into legacy industries.[1]
For Convey Inc. (Emeryville), expect growth in digital stakeholder tools amid infrastructure booms, potentially expanding into climate resilience projects as federal funding rises. Trends like AI-enhanced personalization could amplify its behavioral science edge, evolving its influence toward global environmental campaigns.
Convey (Denver) is poised for adjacent-market penetration post-rebrand, with intelligent workflows riding AI and automation waves in utilities. Evolving regulations and customer-centric mandates will shape its path, potentially establishing it as the compliance standard-setter.
Both embody 1997 origins adapting to modern demands—Convey Inc. through human-centered comms, Denver's via tech workflows—primed to transform regulated sectors' public and operational interfaces.
