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§ Private Profile · Gurgaon, Haryana, India
Full-stack technology platform providing digital tools for diagnostic centers in India, focused on operational efficiency and patient experience.
Based in Gurgaon, Haryana, India, ConnectedH is a full-stack software-as-a-service platform that provides customer relationship management, online booking, and operational tools for diagnostic centers. The company digitizes the fragmented healthcare diagnostics industry, enabling laboratories to focus entirely on core medical testing while automating digital report management, phlebotomist applications, and patient feedback systems. Operating with fewer than 10 employees, the technology platform has successfully scaled to serve more than 500,000 patients through a network of over 400 healthcare providers across five different Indian cities. Following a period where the business grew tenfold, ConnectedH raised a $2.3 million seed funding round backed by prominent institutional and angel investors, including Kalaari Capital, Incubate Fund India, Kunal Shah, and Farid Ahsan. The enterprise was officially founded in 2018 by entrepreneurs Shubham Gupta, Rahul Kumar, and Suresh Singh.
ConnectedH has raised $2.3M across 2 funding rounds.
ConnectedH has raised $2.3M in total across 2 funding rounds.
ConnectedH has raised $2.3M in total across 2 funding rounds.
ConnectedH's investors include Nao Murakami, Kiran Vasireddy, AngelList, Blume Ventures, Hummingbird Ventures, Tiger Global Management, Balaji Srinivasan, Gaurav Munjal, Kunal Shah, Preethi Kasireddy, Asish Mohapatra, Farid Ahsan.
ConnectedH has raised $2.3M across 2 funding rounds. Most recently, it raised $2.0M Seed in September 2021.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Sep 1, 2021 | $2M Seed | NAO Murakami, Kiran Vasireddy | AngelList, Blume Ventures, Hummingbird Ventures, Tiger Global Management, Balaji Srinivasan, Gaurav Munjal, Kunal Shah, Preethi Kasireddy, Asish Mohapatra, Farid Ahsan, Kunal Shah, Raghavendra Prasad T S, Roman Saini, Shuchin Bajaj, Varun Laul, Anicut Capital, First Cheque, Mars Shot Ventures, Pointone Capital, Ruchi Kalra | Announced |
| Sep 1, 2020 | $280K Seed | — | Ankur Capital, Astir Ventures, Bessemer Venture Partners, Cedar Capital Group, Norwest Venture Partners, Quona Capital, SignalFire, Gokul Rajaram, Kunal Shah | Announced |
ConnectedH is a health-tech startup founded in 2016 that builds a SaaS platform to supercharge diagnostic centers in India, particularly targeting the 85% unorganized diagnostics ecosystem facing issues like low technology penetration, manual operations, poor repeat ratios, and limited customer acquisition.[1][2] Its product set leverages data and technology to improve accessibility, drive more business, enhance operations, boost retention, and increase margins, while also enabling at-home diagnostics, patient retargeting, real-time communication, feedback collection, and fleet management for phlebotomists.[1][4] The platform serves diagnostic lab owners, operators, patients, and staff, solving key pain points in operational efficiency, patient engagement, and home care delivery in a fragmented market.[1][2][4]
Led by IIT and IIM graduates with over a decade of experience in B2B/B2C products from companies like CarDekho, ConnectedH focuses on empowering unorganized players through tech-driven growth, with promising early stats in business expansion and retention.[1]
ConnectedH was founded in 2016 by a team of engineers and MBAs passionate about transforming India's healthcare sector, including leaders like Suresh (NIT-trained engineer and IIMB graduate, ex-CarDekho B2B builder) and a product lead (IIT Kanpur graduate, former CarDekho growth head).[1][2] The idea emerged from recognizing the diagnostics market's disorganization—85% unorganized with challenges in tech adoption, customer acquisition, and operations—and a vision for a "Connected Healthcare ecosystem" that unlocks data's power for better accessibility and efficiency.[1]
Early traction stemmed from their B2C/B2B expertise in India and Southeast Asia, building products that addressed real-world gaps like low repeat business and manual processes, evolving into a platform that connects healthcare sectors and empowers patients with control over their data and care.[1][3]
ConnectedH rides the wave of India's health-tech digitization, targeting the massive unorganized diagnostics sector (85% of the market) amid rising demand for accessible, tech-driven care post-pandemic.[1][2] Timing is ideal with growing mobile diagnostics, patient empowerment trends, and data utilization in healthcare, fueled by market forces like urbanization, smartphone penetration, and investor interest in SaaS for SMEs.[1][4]
It influences the ecosystem by connecting fragmented players—labs, patients, phlebotomists—fostering a unified platform that boosts efficiency and scalability, potentially setting standards for tech adoption in unorganized healthcare segments.[1][3]
ConnectedH is poised for expansion by deepening penetration in India's diagnostics market, scaling at-home services, and leveraging AI/data for predictive analytics amid rising health awareness and regulatory pushes for digital health records. Trends like telemedicine integration and personalized care will shape its path, potentially evolving it into a full-stack healthcare connector influencing organized players too. As a 2016 entrant with strong early momentum, it exemplifies how targeted SaaS can transform unorganized sectors, tying back to its core mission of simplifying healthcare through connected technology.[1][2][4]