Clarus Care is a technology company.
Clarus Care has raised $4.0M across 1 funding round.
Clarus Care has raised $4.0M in total across 1 funding round.
Clarus Care has raised $4.0M in total across 1 funding round.
Clarus Care's investors include Altitude Ventures.
Clarus Care is a Nashville-based healthcare technology company providing AI-powered call management and transcription solutions that replace traditional answering services for medical practices and health systems.[1][2][3][4] It serves providers across over 35 specialties nationwide, from solo practices to large systems, managing over 14 million patient calls annually while improving efficiency, reducing costs, and enhancing patient experiences through real-time routing, transcription, and dashboards.[1][2][3][4] The platform addresses high inbound call volumes—daytime and after-hours—with features like customizable IVR, AI message handling, and reporting, boasting high retention and adoption by thousands of users.[3][4][6]
Clarus Care, originally E-clinic Healthcare, was founded in 2013 (with some sources noting initial operations in 2014) to modernize physician practice call management.[1][2][5] Emerging from an innovative idea for after-hours coverage, it secured its first customer in 2015 for a pediatrics office, doubled its team in 2016 to expand in Tennessee, and rebranded while moving to East Nashville in 2017.[1] Key milestones include launching daytime products in 2018 for 24/7 use, acquisition in 2019 by Graham Healthcare Capital (a Graham Holdings subsidiary, NYSE: GHC), dashboard redesigns in 2020, relocation to Green Hills in 2021, and surpassing 10,000 users and 8 million calls by 2022—with growth to 14 million calls today.[1][2] Led by CEO Rich Maradik, the company has evolved from after-hours focus to comprehensive communication tech.[2]
Clarus Care rides the wave of AI-driven healthcare communication modernization, capitalizing on trends like rising patient call volumes amid staffing shortages and cost pressures in U.S. health systems.[3][4][6] Its timing aligns with post-pandemic demands for 24/7 digital tools that cut inefficiencies—e.g., transcribing and routing calls instantly versus outdated answering services—while market forces like hospital consolidations and MSO growth favor scalable tech over labor-intensive models.[1][2][3] By enabling secure, compliant communication for independent practices, provider groups, and systems, Clarus influences the ecosystem through permanent capital from Graham Holdings, fostering sustained R&D and adoption that sets benchmarks for patient engagement and operational ROI.[1][4]
Clarus Care is poised for accelerated growth through AI enhancements in transcription and predictive routing, potentially expanding to predictive analytics or integrations with EHRs amid booming telehealth and value-based care trends.[3][4][6] As healthcare faces ongoing labor crunches and unanswered call epidemics (e.g., 25% in sampled systems), its tech will shape efficient communication standards, bolstered by Graham's backing for national scaling.[1][3][4] Influence may evolve toward ecosystem leadership via partnerships with MSOs and systems, driving broader adoption—building on its mission to empower providers and delight patients with smarter, always-on tools.[1][2]
Clarus Care has raised $4.0M across 1 funding round. Most recently, it raised $4.0M Series A in September 2015.
| Date | Round | Lead Investors | Other Investors |
|---|---|---|---|
| Sep 1, 2015 | $4.0M Series A | Altitude Ventures |