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§ Private Profile · 6665 Delmar Blvd, St. Louis, Missouri, United States
AI-driven support automation platform for businesses, automating customer service tasks and interactions with enterprise search.
Capacity is a Saint Louis, USA-based software company that provides an artificial intelligence-driven enterprise search and support automation platform designed to streamline interactions with both customers and internal team members. Operating on a software-as-a-service business model, the enterprise serves over 2,500 brand customers and generates nearly $50 million in annual recurring revenue. The company has raised more than $89 million in total funding, including a $26 million Series D round in October 2024, and expects to reach a headcount of 200 employees by the end of 2024. Capacity is backed by lead investors such as TVC Capital and Toloka.vc, and has expanded its technological capabilities by completing a total of eight acquisitions, including the recent strategic purchases of Lucy, Linc, and Envision. The organization was founded in 2017 by David Karandish and Chris Sims.
Capacity has raised $51.2M across 3 funding rounds.
Capacity has raised $51.2M in total across 3 funding rounds.
Capacity has raised $51.2M across 3 funding rounds. Most recently, it raised $27.0M Series C in January 2022.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Jan 19, 2022 | $27M Series C | — | — | Announced |
| Oct 28, 2020 | $11M Series C | Rice Park Capital Management | — | Announced |
| Aug 22, 2019 | $13.2M Series B | — | — | Announced |
Capacity has raised $51.2M in total across 3 funding rounds.
Capacity's investors include Rice Park Capital Management.