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Blitzz Software is a technology company based in Los Gatos, California, that provides video support and remote inspection technology for field service, audits, and equipment troubleshooting. Operating on a subscription SaaS model with paid plans starting at $334 per month, the platform facilitates millions of minutes of video monthly across the automotive, construction, power, utilities, and insurance sectors. The enterprise currently generates approximately $8.9 million in annual revenue and maintains a dedicated workforce of 95 employees. The organization is backed by lead investor Sure Ventures alongside four additional institutional investors, and it leverages an advisory board featuring operational leadership from Lynx Analytics. Furthermore, the executive team brings prior technical and engineering experience from recognizable corporate entities including Google, Applied Materials, and MIT. Blitzz Software was founded in 2016 by Rama Sreenivasan and Keyur Patel.
Blitzz Software has raised $500K across 1 funding round.
Blitzz Software has raised $500K in total across 1 funding round.
Blitzz Software has raised $500K across 1 funding round. Most recently, it raised $500K Seed in December 2017.
| Date | Round | Lead Investors | Other Investors | Status |
|---|---|---|---|---|
| Dec 1, 2017 | $500K Seed | — | Base Ventures, Blumberg Capital, Correlation Ventures, Deciens Capital, Fenway Summer, Financial Venture Studio, Global Innovation Fund, Illuminate Ventures, Kapor Capital, Mouro Capital, Nyca Partners, SignalFire, Sure Ventures, ULU Ventures, Wndrco LLC, Erik Moore, TIM Ranzetta | Announced |
Blitzz is a technology company that builds app-free remote visual assistance and video inspection software, enabling remote troubleshooting, inspections, and audits via HD video calls, screen sharing, and markup tools[1][2][3]. It serves industries like construction, insurance, telecommunications, automotive, power and utilities, and customer support, solving problems such as costly in-person visits, truck rolls, and slow claim processing by allowing experts to "see it and solve it remotely," which saves time, reduces costs, and boosts efficiency—for instance, helping a telecom provider cut truck rolls by 60% and a tank inspection business reduce travel costs by 75%[1][2][3]. With headquarters in San Jose, California (also listed in Los Gatos), around 95 employees, and $8.9 million in revenue, Blitzz shows growth momentum through integrations with Zendesk, Salesforce, and Genesys, plus recent customer wins like TFI Canada and Encompass Supply Chain Solutions in 2024[1][2][3].
Blitzz was founded in 2017 by Rama Sreenivasan (CEO, with a science background from UMD, MIT, and Applied Materials) and Keyur Patel (CTO, a computer science expert from Intel and Google), both based in San Jose, California[1][2][4]. The idea emerged from their technical expertise to create an ingenious, app-free platform where technicians text a link to customers, who then share their smartphone camera for real-time remote assistance, addressing pain points in field service and support[1][3][4]. Early traction built on this simple, high-impact model, evolving to handle millions of video minutes monthly across industries, with pivotal adoptions in telecom, construction, and insurance demonstrating its transformative potential[1][2][3].
Blitzz rides the remote work and digital transformation wave in field service, accelerated by post-pandemic demands for contactless support and cost efficiencies amid labor shortages and rising travel expenses[1][3]. Its timing aligns with AI-enhanced service tools and AR/video adoption in enterprise sectors like construction and insurance, where market forces favor scalable remote solutions over physical dispatches—competitors like SightCall (AR-focused since 2008) and IrisCX (construction-specific) highlight a crowded but growing space[1]. Blitzz influences the ecosystem by enabling "vibrant work cultures" for support teams, reducing environmental impact from travel, and setting benchmarks for app-free UX, as seen in partnerships with global firms in automotive and utilities[2][3].
Blitzz is poised for expansion by deepening enterprise integrations and targeting high-volume sectors like manufacturing and healthcare, leveraging its 3x profit margin potential and free 30-day challenge to accelerate adoption[3]. Trends like AI-driven video analytics and 5G ubiquity will enhance its real-time capabilities, potentially evolving it into a full visual AI platform amid rising demand for hybrid field services. As remote assistance becomes standard, Blitzz's app-free edge and proven ROI position it to capture more market share, transforming how industries "see it and solve it remotely" from its strong San Jose base.
Blitzz Software has raised $500K in total across 1 funding round.
Blitzz Software's investors include Base Ventures, Blumberg Capital, Correlation Ventures, Deciens Capital, Fenway Summer, Financial Venture Studio, Global Innovation Fund, Illuminate Ventures, Kapor Capital, Mouro Capital, Nyca Partners, SignalFire.
