Birdeye is a technology company.
Birdeye has raised $33.0M across 2 funding rounds.
Key people at Birdeye.
Birdeye has raised $33.0M in total across 2 funding rounds.
Birdeye has raised $33.0M in total across 2 funding rounds.
Birdeye's investors include Accel, Bain Capital Ventures, Bennu, Bond, Craft Ventures, Dell Technologies Capital, Jackson Square Ventures, Moderne Ventures, Norwest Venture Partners, Sapphire Ventures, Scale Venture Partners, Trinity Ventures.
Key people at Birdeye.
Birdeye is the #1 AI platform for hyperlocal marketing, purpose-built for multi-location brands, helping over 150,000–200,000 businesses enhance online reputation, engage customers across social, search, and web channels, and gain real-time insights to boost leads, foot traffic, reduce costs, and grow revenue.[1][2][3] It builds an all-in-one enterprise platform with intelligent AI agents that unify customer data, automate marketing workflows like review responses, social publishing, lead generation, and competitor benchmarking, solving the fragmentation of tools for multi-location operations.[2][3] Birdeye serves SMBs and enterprises with 10 to 10,000 locations, delivering "Service-as-a-Software" outcomes through autonomous AI rather than manual setups, with strong growth shown by expansions into AI products and a vision to reach 1 million businesses and 1 billion consumers.[1][2]
Birdeye was founded in 2012 (with platform launch in 2014) in Palo Alto by brothers Naveen Gupta and Neeraj Gupta, alumni of Google, Yahoo, Amazon, and Cisco, bringing expertise from these tech giants to innovate in customer experience management.[1][2] The idea emerged from recognizing the need for businesses to manage online reputation, reviews, and customer interactions seamlessly, evolving from an online presence tool for SMBs and enterprises into a full AI-driven marketing platform.[2] Key milestones include a $8M Series A in 2016, launches of AI-powered social media suites, Insights AI, and Competitors AI by 2024, backed by Silicon Valley leaders like Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR, fueling nonstop innovation toward AI agents with multi-layered LLMs.[1][2]
Birdeye stands out through its AI agents and Service-as-a-Software model, which autonomously handle marketing tasks for outcomes like on-brand replies and lead generation, eliminating tool fragmentation.[2][3]
Birdeye rides the AI agentic marketing wave, capitalizing on the shift to autonomous, outcome-driven platforms amid exploding multi-location brand needs in a digital-first economy.[2][3] Timing aligns with generative AI proliferation (post-2023 LLM advances), enabling Birdeye's evolution from reputation tools to full-stack agents that unify fragmented martech stacks, reducing costs for SMBs facing rising ad prices and review-driven search algorithms.[1][2][4] Market forces like hyperlocal search dominance (Google, Yelp), social commerce growth, and real-time consumer data demands favor Birdeye, influencing the ecosystem by setting standards for AI in local marketing—empowering brands to compete via automated insights and boosting foot traffic in a $100B+ local services market.[3][5]
Birdeye is poised to dominate agentic AI for multi-location marketing, expanding its AI agents suite and "Service-as-a-Software" to hit 1M businesses through relentless innovation in LLMs and workflows.[2] Trends like AI personalization, zero-party data from surveys, and voice-of-customer analytics will propel growth, while economic pressures on SMBs amplify demand for cost-saving automation. Its influence may evolve into ecosystem orchestration, partnering deeper with search giants and powering next-gen hyperlocal commerce—transforming how brands convert digital presence into revenue, building on its foundation as the go-to for reputation and outcomes.[1][3]
Birdeye has raised $33.0M across 2 funding rounds. Most recently, it raised $25.0M Series B in February 2017.
| Date | Round | Lead Investors | Other Investors |
|---|---|---|---|
| Feb 1, 2017 | $25.0M Series B | Accel, Bain Capital Ventures, Bennu, Bond, Craft Ventures, Dell Technologies Capital, Jackson Square Ventures, Moderne Ventures, Norwest Venture Partners, Sapphire Ventures, Scale Venture Partners, Trinity Ventures, Venture Guides, Yes VC, Ron Suber | |
| Jan 1, 2016 | $8.0M Series A | AME Cloud Ventures, Astanor Ventures, BDC Venture Capital, Bennu, Bloomberg Beta, Broadway Angels, Catapult Capital, Felicis Ventures, Hardware Club, Immeasurable, KRM Interests LLC, LAUNCH, Lunar Ventures, Luv Ventures, Polychain Capital, Silicon Valley Connect, Sound Ventures, SV Angel, Transmedia Capital, Trinity Ventures, Uncork Capital, Yes VC, Adam D'Angelo, Andy Rankin, Greg Kidd, Marc Benioff, Ryan Sarver |
