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Avid Ratings: SaaS customer experience platform measuring homebuyer feedback for residential homebuilders, improving satisfaction and operations.
Based in Madison, Wisconsin, Avid Ratings provides a business-to-business software-as-a-service customer experience platform designed specifically for the residential construction and homebuilding industry. The company's core product suite, which includes AvidCX and HomeKeep, enables builders to collect homebuyer feedback, manage online reputations, and analyze data to optimize post-move-in warranty operations. Operating with an estimated 51 to 200 employees, the platform serves over 2,000 builder professionals and has surveyed more than 1 million homebuyers across North America. After raising a $6 million Series A funding round led by 4490 Ventures, the company was acquired by ECI Software Solutions in November 2024 to expand its broader enterprise software portfolio. Prior to the acquisition, the platform secured enterprise contracts with several major North American residential developers, including Mattamy Homes and Meritage Homes. Avid Ratings was founded in 1992 by Paul Cardis.
Avid Ratings has raised $6.0M across 1 funding round.
Avid Ratings has raised $6.0M in total across 1 funding round.
Avid Ratings has raised $6.0M in total across 1 funding round.
Avid Ratings's investors include Greg Robinson, William Blake.
Avid Ratings has raised $6.0M across 1 funding round. Most recently, it raised $6.0M Series A in September 2018.
| Date | Round | Lead Investors | Other Investors |
|---|---|---|---|
| Sep 4, 2018 | $6.0M Series A | Greg Robinson | William Blake |