High-Level Overview
All Covered is a leading managed IT services provider (MSP) and managed security services provider (MSSP), specializing in comprehensive IT solutions that transform technology from a cost center into a growth driver.[2][5] Founded in 1997 and operating as the IT services division of Konica Minolta, the company delivers enterprise-grade support including cybersecurity, cloud migrations, infrastructure management, and unified communications to small-to-medium businesses and enterprises across industries like finance, healthcare, government, legal, and education.[1][2][3][5][6] With over 800 engineers in more than 35 locations nationwide, plus key hubs in Foster City, CA; New York, NY; Mount Laurel, NJ; and Chicago, IL, All Covered emphasizes 24/7 NOC/SOC coverage, compliance (e.g., NIST, HIPAA), and AI readiness to augment internal IT teams and enable innovation.[1][2][3][4]
The company serves a broad client base by providing tailored, scalable services such as managed detection and response, vulnerability management, Azure/hybrid cloud optimization, custom app development, and Microsoft 365 management, solving challenges like cybersecurity threats, infrastructure modernization, and resource constraints.[2][4][5] Recent growth includes partnerships like Clerk Chat for AI-driven SMS communications and new M365 services launched in early 2025, alongside recognition on Channel Futures' 2024 Next Generation MSP list, reflecting strong momentum in a competitive MSP market.[4]
Origin Story
All Covered was founded in 1997 in Columbus, Indiana, inspired by the gap in tailored IT services that could truly propel businesses forward amid evolving technology demands.[1][3][4][6] As the IT services arm of Konica Minolta Business Solutions U.S.A., it leveraged the parent company's expertise in hardware and printing to expand into full-spectrum IT support, growing from regional operations to a national powerhouse with 1,000-9,999 employees and $94.7 million in revenue.[3][6]
Key early evolution focused on addressing underserved needs in IT consulting and cybersecurity, drawing from founders' and team's decades of collective experience in these areas.[4][6] Pivotal moments include winning the Best Cloud Consultancy/MSP in the 2021-22 International Cloud Computing Awards and scaling to over 35 locations with a deep bench of 800+ engineers, enabling nationwide coverage while maintaining a "local feel."[1][4][6] This trajectory humanizes All Covered as a client-first innovator, evolving from basic infrastructure maintenance to strategic partnerships that prepare businesses for digital threats and cloud-native futures.[2][5]
Core Differentiators
All Covered stands out in the crowded MSP landscape through these key strengths:
- Integrated MSP/MSSP Model: Combines managed IT with advanced cybersecurity (e.g., MEDR, penetration testing, M365 security) and 24/7 NOC/SOC monitoring, turning reactive IT into proactive growth enablement.[2][4][5]
- Industry-Specific Expertise and Breadth: Tailored solutions for finance, healthcare, government, legal, education, and SMBs, incorporating compliance like HIPAA/GLBA and partnerships with top vendors for cloud, UCaaS, and AI workshops.[2][5][6]
- National Scale with Local Support: 800+ engineers across 35+ locations provide enterprise-grade service without losing personalized touch, including custom app dev, disaster recovery, and vulnerability remediation.[1][3][4]
- Proven Track Record and Innovation: Awards like Channel Futures 2024 Next-Gen MSP; recent launches in M365 services and SMS-integrated comms; hourly rates of $150-199 for projects over $10k, emphasizing portfolio depth in Azure/hybrid cloud.[3][4][5]
These elements deliver "Always Forward" (innovation/speed) and "Always Resilient" (security) frameworks, setting it apart from generic providers.[5]
Role in the Broader Tech Landscape
All Covered rides the surging demand for outsourced, resilient IT amid escalating cyber threats, cloud adoption, and AI integration, where 70%+ of SMBs lack in-house expertise for hybrid environments.[2][4][5] Timing is ideal in 2025's post-pandemic landscape, with market forces like rising ransomware (targeting healthcare/finance) and regulatory pressures (e.g., CMMC/NIST) favoring MSPs that bundle security with optimization—All Covered's core offerings.[2][5]
It influences the ecosystem by empowering non-tech sectors to innovate securely, such as enabling AI readiness and UCaaS for faster market speed, while its Konica Minolta backing provides hardware-software synergy rare among pure-play MSPs.[4][6] This positions All Covered as a stabilizer in fragmented IT services, reducing breach risks and accelerating digital transformation for mid-market players underserved by Big Tech hyperscalers.[1][3]
Quick Take & Future Outlook
All Covered is poised for accelerated growth by doubling down on AI-driven services, expanded M365/UCaaS, and MSSP expansions amid 2026's projected 15%+ MSP market CAGR driven by zero-trust security and multi-cloud mandates.[4][5] Trends like agentic AI for IT ops and edge computing will shape its path, with potential for more acquisitions or vertical-specific tools to capture government/healthcare spend.
Its influence may evolve from reliable executor to strategic innovator, further embedding in Konica Minolta's ecosystem while leading "future-ready" IT for SMBs. As your single point of accountability for technology needs, All Covered exemplifies how specialized MSPs turn IT chaos into sustained advantage.[1][2]