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Key people at AgencyPort.
Based in Boston, Massachusetts, AgencyPort provides digital distribution technology and web-based portal software for the property and casualty insurance industry. The software company develops enterprise platforms, including flagship products like AgencyPortal, Turnstile, and BookSmart, that enable insurance carriers to streamline underwriting transactions and improve digital connectivity with brokers and policyholders. Prior to its acquisition, the enterprise software provider scaled its operations to approximately 150 to 200 employees, with its technology utilized by 70 insurance carriers and over 150,000 independent agents. The business received private equity backing from Thomas H. Lee Partners before being acquired in 2016 by Duck Creek Technologies, a joint venture between Apax Partners and Accenture. Following this strategic integration, the parent organization was subsequently taken private by Vista Equity Partners. AgencyPort was originally founded in 2000 by Steve Hauck and Eric Harnden.
Key people at AgencyPort.
AgencyPort is a Boston-based software company founded in 2000 that develops web-based solutions for property and casualty (P&C) insurance carriers to automate and enhance distribution channels.[1][2] Its flagship products—AgencyPortal®, Turnstile®, and BookSmart®—provide secure, mobile-friendly digital portals that enable insurers, agents, brokers, and customers to collaborate efficiently across devices, improving underwriting, transactions, and policy management while integrating with existing systems.[3][5][6] Serving over 70 carriers and 150,000 independent agents, AgencyPort addresses inefficiencies in insurance distribution by streamlining agent-carrier interactions and extending the life of legacy policy administration systems, with a strong emphasis on user experience and omni-channel access.[1][3]
The company has demonstrated robust growth through acquisitions: first by Sword Group in 2009, which expanded its North American footprint, and later by funds advised by Apax Partners in 2016 as part of forming Duck Creek Technologies, a joint venture with Accenture focused on P&C insurance innovation.[1][2][3][5] This integration bolstered its SaaS capabilities and market reach, positioning it as a leader in digital insurance distribution technology.[4]
AgencyPort was founded in 2000 in Boston, Massachusetts, by co-founder Steve Hauck and others, targeting the P&C insurance sector's need for web-based tools to automate distribution amid growing demands for agent efficiency.[1][2] Headquartered at 51 Sleeper Street, the company quickly built a blue-chip customer base exceeding 50 insurers, leveraging deep domain expertise from its 100+ professionals trained in insurance IT.[1] Early traction came from products like agency portals that enhanced underwriting and extended legacy systems, establishing it as an industry leader.[1]
Pivotal moments included its 2009 acquisition by Sword Group, which integrated AgencyPort's ACORD-based suite into Sword's global portfolio under Hauck's leadership of Sword's insurance division.[1][7] In 2016, Apax Partners acquired it to merge with Duck Creek Technologies (a new Accenture-Apax JV), with CEO Curt Stevenson joining the management team; this deal closed in August, accelerating product development and digital capabilities.[2][3][5][6] These shifts marked AgencyPort's evolution from standalone innovator to a core asset in larger insurtech ecosystems.[4]
AgencyPort stands out in insurtech through specialized P&C distribution software emphasizing seamless digital engagement:
AgencyPort rides the insurtech wave of digital transformation in P&C insurance, where carriers seek to modernize legacy systems amid rising agent and customer expectations for anytime, anywhere access.[3][5] Its timing aligned with the 2010s shift to cloud and mobile tech, enabling distribution automation when manual processes dominated, fueled by market forces like regulatory pressures (e.g., ACORD standards) and competition from agile fintechs.[1][6]
By powering 150,000+ agents, it influences the ecosystem by standardizing digital channels, lowering barriers for smaller carriers, and fostering innovation through integrations—exemplified by its Duck Creek merger, which expanded SaaS models and data-driven operations across global markets.[2][4][5] This positions AgencyPort as a bridge between traditional insurance and modern platforms, accelerating industry-wide efficiency.
AgencyPort's trajectory points to deeper embedding in consolidated insurtech stacks, with trends like AI-enhanced underwriting, embedded insurance, and regulatory tech (RegTech) shaping its path via ongoing Duck Creek investments.[3][5] Expect expanded omni-channel features and global SaaS growth, potentially influencing mergers as P&C digitization intensifies.
As a pioneer in distribution automation since 2000, AgencyPort continues delivering the efficient, agent-friendly tools that define its legacy, powering the next era of collaborative insurance ecosystems.[1][2]
