1CLICK

1CLICK is a Bangalore, India-based software company that provides a cloud-based video infrastructure and collaboration platform for real-time voice, video, and screen sharing. The enterprise communication platform enables online businesses to integrate live video chat and co-browsing directly into their customer support workflows without requiring external plugins. Backed by early-stage investors including Blume Ventures and The Chennai Angels, the startup operated under a business-to-business software-as-a-service model. In August 2015, the company was acquired by customer engagement software provider Freshdesk, which integrated the technology to serve its base of 50,000 clients, including enterprise customers like Avast and 3M. Following the undisclosed transaction, the core team joined the acquirer's workforce of approximately 500 personnel, and the acquired entity currently lists four remaining employees. 1CLICK was founded in 2012 by Hrishikesh Kulkarni.